Privacy Policy

At BeYou, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by BeYou. This policy explains our privacy practices for beyoufurniture.com.

Changes To This Policy

We may update this Policy from time to time.
If we do, we’ll let you know about any material changes by updating the date at the bottom of this Policy to the date it has last been updated.
If you keep visiting and shopping at beyoufurniture.com after a change, that means you accept the Privacy Policy in effect.

This Privacy Policy ("Privacy Policy") describes how BeYou ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") who access or use the beyoufurniture.com website ("Website"). This Privacy Policy also outlines your rights and choices regarding your personal information and how you can contact us for any privacy-related concerns.

1. Information We Collect

1.1 Personal Information 

1.1.1 Information You Provide: We collect personal information that you voluntarily provide to us, such as your name, email address, shipping address and payment details when placing an order or contacting us through the Website.

1.1.2 Information from Third Parties: We may receive personal information about you from third-party sources, such as shipping providers or payment processors, to facilitate order fulfilment and payment processing.

1.2 Non-Personal Information 

1.2.1 Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect non-personal information about your interactions with the Website, such as your IP address, browser type, and pages visited. You can control the use of cookies through your browser settings.

1.2.2 Log Data: We may collect log data, including your IP address, browser type, referring/exit pages and operating system when you access or use the Website. This data helps us analyse trends, administer the Website, and gather demographic information.

2. Use of Information

2.1 Provision of Services

We use your personal information to fulfill orders, process payments, provide customer support, and deliver requested products or services.

2.2 Communication

We may use your personal information to send you transactional emails, respond to your inquiries, and provide you with updates about your order or the Website.

2.3 Marketing

With your consent, we may use your personal information to send you promotional emails or newsletters about our products, special offers, or upcoming events. You can opt-out of receiving marketing communications at any time.

2.4 Analytics and Improvement

We may use non-personal information for analytical purposes to understand user preferences, improve our products and services, and enhance the functionality and performance of the Website.

3. Sharing of Information

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating the Website, processing payments, or delivering products. These service providers are contractually bound to protect your personal information and can only use it for specified purposes.

3.2 Compliance with Laws

We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or in response to valid requests from public and governmental authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved in the transaction.

4. Your Rights and Choices - ALL USERS

4.1 Access and Update

You have the right to access, update, or correct your personal information held by us. You can review and update your information by contacting us directly.

4.2 Data Portability

Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

4.3 Opt-Out

You can unsubscribe from our marketing communications by following the instructions in the email or contacting us directly. Please note that transactional or service-related emails may still be sent even if you opt-out of marketing communications.

4.4 Do Not Track

The Website does not respond to "Do Not Track" signals from your browser. However, you can adjust your browser settings to disable cookies or tracking technologies.

5. Data Retention and Security

5.1 Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.2 Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

The Website is not intended for individuals under the age of majority in their state or province of residence. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

7. International Transfers

Your personal information may be transferred to and processed in countries other than your own. By accessing or using the Website, you consent to the transfer and processing of your personal information in accordance with this Privacy Policy. For users within the European space, please refer to the corresponding section below.

8. FOR CALIFORNIA RESIDENTS ONLY

This California Consumer Privacy Act ("CCPA") Notice ("Notice") applies solely to visitors, users, and customers who reside in the State of California. This Notice is provided in compliance with the CCPA and describes your rights under the CCPA and how to exercise them.

Categories of Personal Information Collected:

We may collect the following categories of personal information as defined by the CCPA:

- Identifiers: such as name, email address, postal address, and IP address.

- Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): such as name, contact information, and payment information.

- Commercial information: such as records of products or services purchased, obtained, or considered.

- Internet or other electronic network activity information: such as browsing history, interaction with our Website, and preferences.

- Geolocation data: such as general location information.

- Inferences: such as individual preferences or characteristics.

Purposes of Personal Information Collection

We collect and use your personal information for the following business purposes: 

- To fulfill and manage your orders, provide customer support, and process payments.

- To communicate with you, respond to your inquiries, and provide you with information about our products and services.

- To analyze and improve the functionality and performance of the Website, understand user preferences, and enhance user experience.

- To comply with applicable laws, regulations, and legal processes.

- To protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.

Disclosure of Personal Information

We may disclose your personal information to the following categories of third parties: 

- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website, processing payments, delivering products, or providing other services on our behalf.

- Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or in response to valid requests from public and governmental authorities.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of Company’s assets, your personal information may be transferred to the acquiring entity or parties involved in the transaction.

Your CCPA Rights

As a California resident, you have the following rights under the CCPA: 

- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the purposes for which we use the information, and the categories of third parties with whom we share the information.

- Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.

- Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. We do not sell personal information.

Exercising Your CCPA Rights 

To exercise your CCPA rights, you may submit a verifiable consumer request by contacting us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with the CCPA's requirements.

Please note that we may need to verify your identity before processing your request. We may require certain information to fulfill this verification, and the information provided will be used solely for identity verification purposes.

Non-Discrimination 

We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of products or services based on your exercise of CCPA rights. 

Contact Us

If you have any questions, concerns, or requests regarding this CCPA Notice or our privacy practices, please contact us at privacyofficer@beyoufurniture.com.

9. EUROPEAN RESIDENTS AND OTHER INDIVIDUALS PROTECTED UNDER THE GENERAL DATA PROTECTION REGULATION

This General Data Protection Regulation ("GDPR") Notice ("Notice") applies to all individuals who are in the European Economic Area ("EEA") and provides information about your rights under the GDPR and how we process your personal data in compliance with the GDPR.

Controller

The controller of your personal data is located at 651 N. Broad St., Middletown, DE 19709, United States of America, privacyofficer@BeYouFurniture.com. If you have any questions or concerns about the processing of your personal data or if you wish to exercise your rights under the GDPR, please contact us using the information provided below.

Purposes and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal bases: 

- Contractual Necessity: We process your personal data to fulfill our contractual obligations and provide you with the products or services you have requested.

- Legitimate Interests: We may process your personal data based on our legitimate interests, such as managing and improving our products and services, analyzing website usage, and protecting our legal rights.

- Consent: We may process your personal data based on your consent, which you have the right to withdraw at any time.

Categories of Personal Data

We may process the following categories of personal data: 

- Identifiers: such as name, address, email address, and telephone number.

- Personal characteristics: such as age, gender, and language preferences.

- Financial information: such as payment details.

- Usage data: such as information about how you use our website and interact with our products or services.

- Technical data: such as IP address, browser type, and device identifiers.

- Marketing and communications data: such as your preferences for receiving marketing communications from us.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The criteria used to determine the appropriate retention period include the nature of the personal data, the purposes for which it was collected, and legal obligations. 

Your Rights under the GDPR

Under the GDPR, you have the following rights: 

- Right to Access: You have the right to request access to your personal data and obtain information about how we process it.

- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.

- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

- Right to Restriction: You have the right to request the restriction of the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.

- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as when the processing is based on legitimate interests or for direct marketing purposes.

- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. 

 Data Transfers 

We may transfer your personal data to recipients located in countries outside the EEA. When we transfer your personal data to recipients in countries that do not provide an adequate level of data protection, we will implement appropriate safeguards to ensure the protection of your personal data.

Complaints 

If you believe that we have not complied with the GDPR or that your rights under the GDPR have been violated, you have the right to lodge a complaint with the supervisory authority in your country of residence. 

Contact Us 

If you have any questions, concerns, or requests regarding this GDPR Notice or our privacy practices, please contact us at privacyofficer@beyoufurniture.com.

10. For residents of the Commonwealth of Virginia

This Virginia Consumer Data Protection Act ("VCDPA") Notice ("Notice") applies to residents of Virginia and provides information about your rights under the VCDPA and how we process your personal data in compliance with the VCDPA.

Controller 

The controller of your personal data is located at 651 N. Broad St., Middletown, DE 19709, United States of America, privacyofficer@BeYouFurniture.com. If you have any questions or concerns about the processing of your personal data or if you wish to exercise your rights under the VCDPA, please contact us using the information provided below.

Purposes and Legal Basis for Processing 

We process your personal data for the following purposes and on the following legal bases: 

- Contractual Necessity: We process your personal data to fulfill our contractual obligations and provide you with the products or services you have requested.

- Legitimate Interests: We may process your personal data based on our legitimate interests, such as managing and improving our products and services, analyzing website usage, and protecting our legal rights.

- Consent: We may process your personal data based on your consent, which you have the right to withdraw at any time.

Categories of Personal Data 

We may process the following categories of personal data: 

- Identifiers: such as name, address, email address, and telephone number.

- Personal characteristics: such as age, gender, and language preferences.

- Financial information: such as payment details.

- Usage data: such as information about how you use our website and interact with our products or services.

- Technical data: such as IP address, browser type, and device identifiers.

- Marketing and communications data: such as your preferences for receiving marketing communications from us. 

Data Retention 

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The criteria used to determine the appropriate retention period include the nature of the personal data, the purposes for which it was collected, and legal obligations.

Your Rights under the VCDPA

Under the VCDPA, you have the following rights: 

- Right to Access: You have the right to request access to your personal data and obtain information about how we process it.

- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.

- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

- Right to Restriction: You have the right to request the restriction of the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.

- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as when the processing is based on legitimate interests or for direct marketing purposes.

- Right to Opt-Out of Profiling: You have the right to opt-out of the processing of your personal data for profiling purposes.

- Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the VCDPA.

Data Transfers 

We may transfer your personal data to recipients located in countries outside of Virginia or the United States. When we transfer your personal data to recipients in countries that do not provide an adequate level of data protection, we will implement appropriate safeguards to ensure the protection of your personal data. 

Contact Us

If you have any questions, concerns, or requests regarding this VCDPA Notice or our privacy practices, please contact us at privacyofficer@beyoufurniture.com.

11. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at privacyofficer@beyoufurniture.com or by paper mail at 651 N. Broad St., Middletown, DE 19709, United States of America.

12. Updates to this privacy policy

This policy is liable to be amended or adjusted by beyoufurniture.com at any moment. You are encouraged to consult it regularly. Last modification: August 21st, 2023.

13. Contact

If you have any questions: Contact beyoufurniture.com’s Support team via our contact page; Send an email at contact@beyoufurniture.com. Write to us at 651 N. Broad St., Middletown, DE 19709, United States of America